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Click any video to play. Total runtime ≈ 24 minutes across all 12.

📂 Collections

Email Templates

Create and edit templates in Control Center, insert dynamic variables, auto-save behavior.
Duration: 1 min 41 sec

Workflows

Build outreach workflows with stages, time zones, recurring email/call automation.
Duration: 1 min 43 sec

Sending Emails

Automated workflow emails vs. one-off manual outreach, plus replying via tasks.
Duration: 1 min 30 sec

Tasks

Task layout, priority, the AI-generated reply panel, and how to action a task.
Duration: 1 min 21 sec

Task Groups & Bulk Actions

Group tasks by customer or type, then bulk-complete them in a single click.
Duration: 2 min 38 sec

Payment Portal Setup

Connect Stripe, then send customers a payment link to pay invoices online.
Duration: 1 min 32 sec

Disputes

Track disputes, work resolutions, automatic dunning hold, and reason code setup.
Duration: 7 min

💵 Cash App

Bank Transactions

Connect via Plaid Easy Connect, or upload bank statements manually.
Duration: 55 sec

Cash App Matching

How payments get matched to invoices using remittance, memos, and AI follow-up.
Duration: 2 min 28 sec

🖥 Platform

Dashboard & Agent Settings

The reorganized navigation: Control Center, use-case settings, Connectors area.
Duration: 2 min 45 sec

Customers Table

Health indicator, search and filter, customer detail page overview.
Duration: 1 min 24 sec

Invoices Table

Filter by status or collector, drill into invoice details and activity history.
Duration: 1 min 24 sec