Payment Portal - Stuut Support

What is the Payment Portal?

Stuut has a partnership with Stripe so your customers can pay their invoices online. Once you’ve connected Stripe, you can drop a payment link into any email — your customer clicks the link, picks the invoices they want to pay, and pays online.It removes friction from “How can I pay you?” emails: instead of explaining wire instructions or chasing checks, send a link.

How do I set up Stripe? (Admin)

Go to Control Center → Payments → Configurations.
Click the call-to-action to add your Stripe information.
A new window walks you through the Stripe authentication steps.
Once complete, your Stripe account info shows on the configuration page.

This is a one-time admin setup — once done, anyone on the team can include payment links in outreach emails.

How do I send a payment link to a customer?

Open the customer’s profile.
Click the email button at the top.
Use a template that includes a payment link, or insert one into a fresh email.
Send it.

The customer receives the email with the payment link embedded — no extra step on your side.

What does the customer see when they click the link?

Clicking the payment link opens a hosted portal where they can:

See a list of their open invoices.
Select one or more invoices to pay.
Pay online via the Stripe-powered checkout.

Once payment goes through, it flows back into Stuut as a posted payment, Cash App applies it to the selected invoices, and dunning stops automatically.

Can I add a payment link to my email templates?

Yes — once Stripe is connected, the payment portal URL is available as a template variable. Add it to any email template (especially overdue reminders) so every outreach email automatically gives the customer a one-click way to pay.If you’re not sure how to set it up in your templates, contact your CSM and they can walk through the variable insertion with your team.